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KNOWLEDGE · SERVICE · CONFIDENCE

Contact

Personal assistance, from your first question to after-sales care.

Get in Touch

We’d love to hear from you. Whether you need product information, order assistance or after-sales support, our team is here to help.

WhatsApp support

Our primary customer service team is available daily, 9:00–24:00 CST.

+48 7322 27956

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Hong Kong support

An additional official contact channel for order and after-sales assistance.

+852 6268 0390

Contact Hong Kong

Our offices

China Office

A286, No. 65 Zhanxi Road, Yuexiu District, Guangzhou City, Guangdong Province.

Hong Kong Office

Unit 1056, Block A, China-US Centre, 15 Kwun Tong Commercial Street, Kowloon, Hong Kong.

Send your questions

Share your watch reference or order number so our team can assist you. For formal complaints or unresolved issues, ask our client services team to refer your request to management.

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